National Communications Union Staff

Superannuation Scheme

Data Privacy Policy

1 April 2021

 Please download here

 

Introduction

 The Trustee of the NCUSSS is committed to protecting your privacy.

 This Privacy Notice sets out the basis on which we will process any personal data we collect from you, or that you or third parties provide to us, in connection with your membership in the National Communications Union Staff Superannuation Scheme (the “Scheme”) and which relates to you or to any individual connected with you. Please read this Privacy Notice carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data.

This Privacy Notice explains our policy in relation to:

 

What information we collect or receive about you

 

* how we use your information;

* who we share your information with;

* where and how long we will keep your data;

* how we keep your information safe; your rights regarding the personal information you provide to us; technical information that we collect about you (including via the use of cookies on our website);

 

and

 

who you can contact if you have questions or complaints about how we process your information.

Information we collect about you and how we use it

Information you and your employer give provides certain information to us in relation to your membership of the Scheme.

What types of personal information do we collect about you?

 

We hold the following personal information about you:

 

Personal details such as your name, gender, age, date of birth, email address, postal address, telephone or mobile number and identifiers such as national insurance number;

Family such as details about current marriage and partnerships and marital history, details of family and dependants;

Employment details such as pensionable pay, length of service, employment and career history, recruitment and termination details, and financial details such as bank account details to process pension payments, voluntary deduction choices;

If you are a member in receipt of a pension and have opted into paying a trade union directly from your pension receipts, information on trade union membership;

if in relation to an early retirement due to ill health decision.

If you provide us with information about someone else, for example your family members and dependants, we will assume that you have their permission to do so. We will process their personal data in accordance with this Privacy Notice. Please let them know you have provided their information to us and encourage them to read this Privacy Notice.

 

How do we use your information

 

We will use your personal information for the purposes of administering and managing the Scheme.

 

Who we share your personal data with

 

We do not sell, rent or lease your personal information. We share your information with selected recipients as set out in this Privacy Notice. This includes sharing information with those who are involved in the running of the Scheme, those who provide assistance to us to run the Scheme, those who sponsor or oversee the Scheme, insurers as part of our investment fund and those who may have a legal or regulatory right to request such information, for example the Department of Works and Pensions and HMRC.

 

Where do we store your personal data

 

The information that we collect from you will be transferred to and stored at/processed in Europe. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Notice.

 

We will only transfer your information outside of Europe where we have adequate measures in place to provide appropriate safeguards such as the Privacy Shield (where recipients comply with the US Department of Commerce’s EU-US Privacy Shield) or Model Clauses (standard clauses produced by the EU Commission).

 

Keeping your information safe

 

Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through via the internet; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.

How long will we keep your personal data?

 

Pension benefits are paid over a long period and your right to benefits payable under the Scheme is based on information that may date back many years. We may decide to delete some of the data held in relation to you after 6 years. However, your personal information may be held for longer where: (i) it is required by law or a court order; (ii) it is needed to defend or pursue legal claims; (iii) we consider it is necessary to ensure the Scheme pays the correct benefits; and (iv) to deal with any queries relating to your benefits as they may arise after that time.

 

After the retention periods have elapsed, we may store your information in an aggregated and anonymised format.

 Your rights regarding the personal information you provide to us

 

You have certain rights in relation to the personal information we hold about you, which we detail below. Some of these only apply in certain circumstances as set out below. We also set out how to exercise those rights. Please note that we may require you to verify your identity before we respond to any of your requests. We must respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances).

 

 

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Right of access

 

You have the right to know whether we process personal information about you, and if we do, to access information we hold about you and certain information about how we use it and who we share it with.

 

If you require more than one copy of information, we hold about you, we may charge an administration fee. We may not provide you with certain personal information if providing it would interfere with another’s rights (e.g. where providing the personal information we hold about you would reveal information about another person) or where another exemption applies.

 

Right to rectification

 

The accuracy of the information we hold about you is important to us. Under the GDPR you have the right to access the information we hold about you and have any inaccuracies corrected. Where you request correction, please explain in detail why you believe the personal data we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required. Please note that whilst we assess whether the personal data, we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.

 

Restriction of Processing to Storage Only

 

You have a right to require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal data, we may use it again if there are valid grounds under data protection law for us to do so (e.g. for the defence of legal claims or for another’s protection).

 

Complaints

 

If you wish to make a complaint about how we process your personal data, please contact us (contact details below) and we will endeavour to deal with your request as soon as possible. This does not interfere with your right to raise a complaint with a relevant data protection supervisory authority.

 

Changes to our Privacy Notice

 

Any changes we make to our Privacy Notice in the future will be posted in the Schemes annual report. Any changes to this Privacy Notice will become effective when we publish the revised Privacy Notice

 

Contact

If you have any questions, comments or requests regarding any aspect of this Privacy Notice, please do not hesitate to contact us at secretaryncusss@gmail.com